Privacy Policy

Effective Date: August 12, 2026

Welcome to Urban Homes. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit https://urbanhomes.site or use our smart home and interior automation services.

1. Information We Collect

We may collect the following information:

• Full Name
• Email Address
• Phone Number
• Property Address
• Project Requirements
• Consultation Requests
• Quotation Requests
• Payment Information (processed securely through third-party payment providers)

We may also automatically collect:

• IP Address
• Browser Type
• Operating System
• Device Information
• Website Usage Data
• Cookies

2. How We Use Your Information

• Respond to enquiries and consultation requests.
• Prepare quotations and project proposals.
• Schedule site visits and installations.
• Deliver smart home automation and interior solutions.
• Provide technical support and maintenance.
• Improve our website and customer experience.
• Comply with applicable legal obligations.

3. Cookies

Our website uses cookies to improve functionality, analyze visitor activity, remember preferences, and enhance your browsing experience. You may disable cookies through your browser settings if desired.

4. Payment Information

Payments made through our website are processed securely by trusted third-party payment providers. Urban Homes does not store your complete debit card, credit card, banking, or UPI credentials.

5. Information Sharing

We do not sell, rent, or trade your personal information.

Your information may only be shared with:

• Installation & Service Teams
• Technology Partners
• Payment Gateway Providers
• Website Hosting Providers
• Government Authorities when required by law

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or misuse.

7. Marketing Communications

If you choose to subscribe, we may occasionally send:

• New Smart Home Solutions
• Product Updates
• Exclusive Offers
• Home Automation Tips
• Service Announcements

You may opt out of promotional communications at any time.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

9. Children's Privacy

Our services are intended for individuals aged 18 years and above. We do not knowingly collect personal information from children.

10. Your Rights

You have the right to:

• Access your personal information.
• Request corrections to inaccurate information.
• Request deletion of your personal data where applicable.
• Withdraw consent for marketing communications.

11. Changes to this Privacy Policy

We may revise this Privacy Policy from time to time. Any updates will be published on this page with a revised effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Urban Homes

📍 Lucknow, Uttar Pradesh, India

🌐 https://urbanhomes.site
✉️ contact@urbanhomes.site
📞 +1 6503970215